10 questions are asked when choosing a cloud service provider
Moving your business activities such as email and document storage to the cloud can cut costs considerably, streamline your workflow, and minimize unnecessary staff and workloads. IT hard work in the process.Clouds can also help remote employees easily report their duties, access critical information, and collaborate online.
But perhaps the biggest benefit for small companies is just to focus on developing their business direction and not paying much attention to their IT like backup, security management and data security cloud services.
With the increasing number of companies offering cloud computing solutions, choosing one of the suitability methods for you is more considerate. Here are 10 questions you should ask as you screen the potential and most suitable for you:
1. What cloud service do you need to meet your needs?
Know your cloud computing needs will determine the type of service or service you choose
There are cloud-based software services, such as Dropbox for online documentation, image and video storage. Intuit offers QuickBooks for online accounting with excellent settings and performance. And there’s Salesforce to manage for CRM-customer relationships online.
If you need more than basic data hosting, some providers offer a variety of cloud services for you to choose from to suit your needs, including IT infrastructure with access rights.Requires server, application, and virtualization software and more. These include IBM SmartCloud Enterprise, Amazon Web Services, and GoGrid.
2. What is your price structure?
You should only pay for what you use in the workplace and there should not be any additional cost, said Mike Foreman, general manager of AVG Technologies, a mobile data and network security provider based in Amsterdam.
Also, be wary of the large upfront costs that are not the standard for reputable cloud providers that you will probably lose money without the benefits you desire, Foreman said. The pricing scheme should be paid right after you start working and consistent with what you are using, with the ability to add services as needed but not so much.Charges can often be charged per hour, month, half year, or year, depending on the provider. Pricing for cloud computing services may vary significantly depending on the amount of work you do and how much data you have on it, ranging from $ 1 a month for every user to $ 100 dollars per month for each user.
3. Does your cloud have a high level of security?
Security must be a key consideration when storing your company’s cloud locks data because confidential data is a critical issue for the success or failure of the company. Cloud providers should have some effective security measures in place and update them with current trends and catch up with hackers, Foreman said.”You have to make sure you’re comfortable with your cloud provider’s security.”
Search security measures including firewalls, antivirus detection, and data encryption with periodic security checks are always of the highest concern. It’s important to ask who the cloud computing company will have access to your data in the cloud, and who has access to avoid identity theft and identity theft.
4. Where is your data center located and can you observe it?
The location and security of data centers where your company’s information is stored are as important as online security because data can be dispersed at any time and can be stolen at any time. “Foreman said: “You want to make sure that you’re in a certain area that is easily accessible and compromised.”
To ensure that it is secure, Foreman suggests asking a potential cloud vendor how to protect the data center from dangers and ensure complete security.Also, find out how the facility is protected from thieves by effective measures to cope.
5. What happens if the user’s data and processes are stolen?
Sometimes there are some problems with your cloud provider, when you accidentally delete or lose your precious data, you need to know how to troubleshoot quickly to minimize the consequences.Be sure to ask: What are the terms included in the SLA to effectively address potential data loss and reduce risk? Does the provider compensate you for the loss and help you troubleshoot? It is also important to ask if the company will quickly and effectively overcome the problem if the data is stolen.
6. What support services do you provide customers?
The cloud always tries best to support you, they support the technique available to you online or by phone 24/7 and include holidays, Bessmer advised.You should also ask about the response time and the level of feedback you have with the customer service engineers when you have a problem. Will you be consulted directly and when you call the customer helpline or use live chat?
7. How does your cloud scale respond to my needs for my business?
As your business grows, your cloud storage needs must also be heightened accordingly. To ensure that you are choosing a flexible, reputable cloud service provider that matches your company’s development level. Find out how many additional services can be provided over time and what will follow you throughout the business process. If you plan to increase your staff, you’ll want to make sure that you can easily and easily add people to additional listings to your account.
8. What is the history of your downtime?
Downtime is when a cloud service provider is not accessible to users over the internet for a certain period of time, but they always try to secure your data.However, even the biggest and most famous cloud providers sometimes encounter downtime for some time, as Amazon recently did during the Netflix downtime.
Because power outages in the cloud can be troublesome and costly to your business with the discomfort that you do not want to encounter, it is best to choose the best provider possible. Some providers post their downtime online; otherwise, be sure to request the cloud provider’s track record.
9. How will I be set up?
When you select and sign up for a cloud service provider, the next step is to log on to your home page with the configuration settings.Cloud computing providers will teach you how to set up their services so easily, while others, such as Amazon and Google, offer online referrals, Bessmer said.
10. Easy access for you?
You’ll be able to access your business information in the cloud from anywhere and anytime via the web just by simple login. You have a separate account and you can log in any time you want to log into your customer login page. You can use any device to sign in, including your laptop or mobile phone. It’s simple and effective!