November 25, 2020

Choosing a managed cloud provider: Why software vendor relationships matter

In pursuit of recurring revenue, an increasing number of IT providers, including value-added resellers, systems integrators and equipment vendors, are hanging out shingles proclaiming themselves as managed services providers (MSPs).

Many are specifically targeting SAP and Oracle workloads, which are challenging to deploy in the cloud. Some providers are obtaining certifications or joining vendors’ partner programs. But how can you tell whether the MSP really has what it takes to manage your critical SAP or Oracle workloads?

For CIOs, the relationship between their cloud managed services provider and the application vendor, such as SAP or Oracle, is paramount. In fact, in a recent Frost & Sullivan survey, 72 percent of managed services users cited the relationship between the MSP and the application vendor as a key selection criterion. It’s no wonder. When MSPs have worked closely with a particular vendor for a long time, they build valuable knowledge, insights and expertise to optimize critical applications.


Let’s look at a real-life example:

IBM was one of the earliest partners of SAP, a relationship that began decades ago. IBM architects have deep knowledge not only of SAP software, but also how the software operates on IBM infrastructure, either on premises or in the cloud.

As a result, IBM architects know how the software will respond in almost any configuration. They can anticipate problems — such as challenging hardware deployments — and can reach into their toolkit of experience and expertise to overcome them. They can also offer solutions and suggestions for how to best make the software run on your IBM hardware, as well as what non-SAP applications interact with SAP and must therefore migrate to the cloud along with your SAP workloads. As one of the first SAP HANA Enterprise Cloud partners, IBM can help you make the leap to HANA, too. As a result, organizations benefit from an optimal deployment, in the cloud or on premises.

The initiative will be led by a computer teacher who will lead the children to build a growing neural network.

A consortium of high-tech companies including AWS, Nvidia and Scan Computers introduces the concept of AI technology.

“AI is a part of our daily lives, and when 13-year-olds enter our world, it will have a significant impact on the types of jobs available to them.” Clarke says.

“The World Economic Forum estimates that by 2025, 90% of jobs will require digital skills and IT-related issues, and 65% of children entering primary school today will be relocated to their homes. the way they will go.It is important that we introduce students to the basics of AI so they are equipped to grow in this environment. “

The program has been developed to meet the requirements of Stage 3, with lesson plans, exercises and activities to help teachers educate their students.

Says James McClung,director of business development and higher education at Nvidia. “Education enhances the ability to capture and exploit the promise of the AI.” They need to understand this technology so that they can think about it and consider career choices for the future right paths.What can they open for them? “

This program will be piloted in six schools and, if successfully piloted, high schools nationwide will be able to enroll in this program to expand the reach of the right direction be early.

Companies have partnered with Beverly Clarke, a School Computer Teacher (CAS) to help Grade 9 students learn new terminology used in the AI world to help them better understand the issues.It will also help children understand how AI is being used in the real world with guidance to help them create their own visual identity nerve.

Additionally, managed services providers with a long history of working with a software vendor are in the best position to use their own solutions to enhance the value of an SAP or Oracle deployment. With IBM, that can mean adding AI or machine learning technologies that can add functionality to enterprise resource planning (ERP) workloads.

By choosing a provider with a deep relationship with your software vendor, you might get some additional perks, such as priority service or the ability to employ customized deployment options, even when your legacy environment extends back many years.

Here are some things to look for when it comes to assessing the MSP relationship with the vendors they represent:

Managed service providers that develop strong and deep relationships with the vendors they support are best equipped to give you a personalized, high-quality solution and excellent customer experience. By choosing an MSP that has taken the time to develop deep vendor relationships, you can ensure you will receive the highest quality of service as you deploy a managed cloud solution.

To find out how to create a successful business case for managing SAP workloads in a cloud managed services environment,