We often spend about 50% to 80% of our life in communication, and about half of that time is spent listening. At school, this percentage is even higher. In business, listening is considered to be one of the three most important skills needed by managers. communication Arts.
So how to listen effectively? How to become a good listener? Please follow the article below!
Studies of listening indicate that most people are not listening. Another study also found that most people only remember less than half of what they hear. Two months after listening, the average person can remember less than a quarter of what they hear. Effective listening is the result of developing empathy and using effective listening skills.
Effective listeners are called active listeners, reflective listeners and empathetic listeners. The listener needs to be attentive, recognize good emotions, be alert, ask for explanations if needed to show respect to the speaker.
The principles of effective listening
- Find areas of interest: Give yourself a task: to speak ideas you don’t know, good things.
- Do not focus on the errors of speech: Pay attention to the content of the speaker, do not pay attention to the speaker’s behavior.
- Don’t rush to judge: Pay attention to their explanation, if they still do not understand after listening. Don’t rush to decide what is unreasonable, this is the skill you need to practice in order to get the most out of your listening. You should learn to respect and listen to the opinions of others, because none of us is perfect. Instead of putting your own ego on top, you should know when to agree, when to object, comment or remain neutral. This will not teach you that you must be aware of the respect for the views of others and train yourself. Respecting others is also about letting others appreciate you.
- Listen to ideas: Listen to the main ideas, ideas, topics, identify key points.
- Taking notes: A positive expression of the listener shows that they are paying attention and respect to the speaker
- Positive responses: Demonstrate positive behaviors of the listener such as nodding, smiling.
- Against distractions: Do not take actions and words that make the opposite person feel uncomfortable as when talking with his eyes looking around, crossing his arms in front of his chest, interrupting the speaker’s words, facing out away from the speaker … You may lose points in the eyes of others because of these seemingly unintentional gestures.
- Challenging thoughts: There are times when what the person really wants to send to you is not what they tell you. You have to be really observant to catch the key messages that the speaker wants to convey rather than just listen to their views. Proactively ask questions if you are unsure about what is being presented. This may seem like a simple but extremely complex, you need to train and hone your ability to think and learn the hidden meanings.
- Increase understanding with positive thinking when listening: How to apply what is heard to life
- Help and encourage the speaker: Applause, suppress the spirit to make the speaker more confident.